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Mid-level Bengaluru GCC role at a well-known bank with common experience band increases candidate competition.
ServiceNow HAM and CMDB expertise narrows candidates but skills transfer across industries moderately.
Role requires explicit 5–6 years plus ServiceNow HAM and certifications, enforcing strict candidate filters.
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Manage and oversee the full lifecycle of company IT hardware assets including acquisition, deployment, maintenance, and disposal.
Maintain accurate IT hardware inventory and ensure compliance with company policies, industry standards, and regulatory requirements.
Collaborate with IT, Security, Legal, and Engineering teams to improve Hardware Asset Management (HAM) processes and generate reports on asset status, utilization, and lifecycle costs.
Bachelor’s degree or equivalent in a related field.
5-6 years of experience in IT asset management or related roles.
Proficiency and hands-on experience with ServiceNow HAM and CMDB tools.
Current ServiceNow certifications preferred: ServiceNow Administrator, Certified Hardware Asset Manager, or Certified Application Developer.
Experienced in managing IT hardware asset lifecycles within a structured, process-driven environment aligned with approved US processes.
Skilled in cross-functional collaboration with IT, Security, Legal, and Engineering stakeholders to drive HAM process improvements.
Capable of executing data analysis and remediation for accurate reporting and compliance in a global operational setting.