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Tier-1 brand, generalist operations role in metro location with broad skills increases applicant competition.
Operations skills are transferable, but Telco/enterprise cloud and messaging experience raise domain-specific fit requirements.
Explicit up-to-2-years requirement plus required Telco/software experience and Tableau/cloud skills tighten shortlisting.
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Support Messaging Operations by providing tactical and technical expertise for cross-functional initiatives with Product Engineering, Product Management, and Sourcing.
Develop and operationalize frameworks and processes including Multi-Aggregator and Bring Your Own Aggregator initiatives.
Manage highly prioritized projects focused on automation, process improvement, and impact measurement using tools like Tableau and internal dashboards.
Bachelor’s degree in Engineering, Business Management or related field from a top undergraduate institution.
Up to 2 years experience in Telco, Consulting, or Software industry with operations and cloud implementation on global platforms and enterprise B2B clients.
Experience managing case queues, problem identification, process improvement, and financial analysis with strong proficiency in Excel, GSheets, and Google Slides.
Work Experience Required: Up to 2 years relevant experience as explicitly mentioned; Notice period: Not explicitly mentioned.
Able to autonomously drive projects in a fast-paced, collaborative environment with cross-functional teams including senior business and technology leaders.
Strong operational focus with experience in automation, monitoring, and impact measurement in messaging or cloud operations context.
Analytical and detail-oriented with ability to simplify complex technical issues and manage multiple initiatives simultaneously.