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Niche AV skillset reduces applicants, but metro location and recognizable brand elevate competition to medium.
Highly specialized AV operations and MTR expertise limit transferability across industries.
Explicit 12+ years requirement, lead experience, and mandatory AV/MTR technical skills make shortlisting highly strict.
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Manage end-to-end Audio-Visual (AV) operations for the India region and support global teams for Microsoft Teams Rooms (MTR) and AV systems.
Lead daily AV operations, troubleshoot critical incidents, and coordinate vendor and stakeholder management to ensure high system availability and seamless collaboration.
Oversee AV asset management, compliance, and implement process improvements and automation for reporting and system health monitoring.
12+ years of experience in AV deployment and operations, with 3-5 years in a lead or management role.
Strong hands-on technical expertise with Microsoft Teams Rooms (MTR) and AV systems (e.g., Crestron, Poly, NEAT).
Experience working with enterprise AV environments, large-scale deployments, and lifecycle management.
Not explicitly mentioned: educational qualifications, notice period, or specific certifications mandatory though AI900, AZ900, M365 certifications are preferred.
Proven leadership in managing AV support teams and vendors in enterprise-scale conferencing environments.
Expertise in troubleshooting, incident handling, and coordinating with network, engineering, and facility teams for critical AV operations.
Familiarity with AV programming tools and collaboration platforms, with a proactive approach to operational excellence and process automation.