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Common admin role, metro location, mid-level experience and generalist requirements increase applicant competition.
Core administrative, coordination and communication skills are easily transferable across industries.
Explicit 2-3 years plus graduation and communication/grooming requirements create moderate shortlisting filters.
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Plan, supervise, and coordinate internal teams and external partners to ensure smooth call center operations and service performance.
Manage employee transport services including maintaining transport rosters and routing efficiently.
Address employee concerns, coordinate with facility teams for complaint resolution, and provide operational updates to management.
Graduation degree required.
2-3 years of experience in a similar administrative or executive role.
Proficient communication skills in English and Hindi; able to interact with foreign delegates.
Ability to work in shifts.
Experienced in coordinating multi-functional teams within a call center or facility support environment.
Effective communicator with capacity to address employee issues and liaise with external partners.
Comfortable operating in a shift-based role involving operational management and reporting.