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Tier-1 brand, metro location, and mid-level generalist role create high applicant competition.
Role requires financial planning and compliance domain knowledge, reducing cross-industry transferability.
No explicit years but required QA experience and compliance knowledge lead to moderate shortlisting strictness.
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Conduct quality assurance reviews of financial and non-financial planning deliverables from servicing teams, providing written feedback on quality and compliance issues.
Provide mentoring and coaching support to servicing team analysts to improve quality and avoid repetition of errors.
Manage workflow including feedback discussions, query resolution, revision requests, and timely administrative updates.
Relevant working experience in Quality Assurance.
Master's degree or equivalent qualification.
Full-time availability for India timings (8:00 PM to 4:30 AM).
Work Experience Required: Relevant Quality Assurance experience explicitly mentioned.
Strong ownership in ensuring timely completion of quality checks with excellent standards.
Good communication skills for effective feedback delivery and mentoring.
Ability to stay updated on relevant skill sets to support servicing teams and contribute to continuous improvement.