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Popular CSM title, metro Mumbai location, and mid-level profile drive high competition despite Azure specialization.
Highly specific Microsoft Azure Fabric and Copilot expertise limits transferability across industries.
Requires specific Microsoft Fabric, Copilot, and Azure AI expertise but has no explicit years requirement.
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Develop and implement customer success plans aligning customer business goals with Microsoft consumption milestones for Azure Data & AI workloads.
Monitor and optimize customer usage of Azure Data & AI services, resolving technical and operational barriers to increase consumption and identify growth opportunities.
Lead regular customer health assessments and business reviews, collaborating with technical and commercial teams to drive renewal rates and portfolio expansion.
Experience with Azure Data, AI services, Microsoft Fabric capacities, consumption metrics, and Azure cost management.
Work Experience Required: Not explicitly mentioned in the JD
Knowledge and experience in customer success or account management roles focused on cloud services adoption and consumption.
Not explicitly mentioned: mandatory education, notice period, or location constraints.
Strong expertise in capacity optimization and workload monitoring specific to Microsoft Fabric and Azure AI workloads.
Proven ability to analyze consumption patterns, identify expansion opportunities, and quantify ROI for AI and data modernization workloads.
Experience working cross-functionally with technical and commercial teams to maintain high renewal rates and develop consistent growth pipelines.