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Senior, niche ServiceNow role in Hyderabad at an established employer yields moderate competition from experienced platform professionals.
ServiceNow-specific platform and ITSM expertise limit cross-industry transferability.
Explicit 12+ years, mandatory 8+ ServiceNow experience and people-management make hiring filters highly selective.
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Own and lead the enterprise ServiceNow platform strategy, roadmap, and governance across all modules for Cubic Transportation Systems.
Manage and mentor a team of ServiceNow Engineers including hiring, performance management, and career development, overseeing workload and prioritization across multiple engagements.
Oversee release planning, environment management, change control processes, and ensure compliance with regulatory, audit, and security requirements while providing architectural guidance and managing vendor relationships.
Bachelor's degree in Computer Science or related field.
12+ years of IT-related experience with 8+ years directly involving ServiceNow platform and 3+ years in people management.
Experience in full lifecycle ServiceNow implementations and knowledge of ITSM, CMDB, CSDM, ITAM, FSM, ITOM, HRSD, and Performance Analytics desired.
Preferably ITIL, ServiceNow System Administrator, and ServiceNow Implementation Specialist certifications.
Experienced in managing large-scale ServiceNow implementations with strong strategic and operational oversight capabilities.
Proficient in stakeholder engagement and translating business requirements into technical platform capabilities within Agile development environments.
Demonstrates capability in team leadership, mentoring, and managing cross-functional relationships including vendor and partner interactions.