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Strong Tier-1 brand and Bangalore metro increase applicants, but seniority and SAP-SRE specialization limit the pool.
Requires deep SAP banking module and ABAP knowledge, making skills less transferable across industries.
Explicit 12+ years SAP banking experience, ITIL, and SRE/incident management requirements make filtering strict.
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Lead incident management and major incident resolution for SAP-affected services, ensuring rapid service restoration and risk management.
Drive operational excellence by automating, standardizing, and simplifying support processes to improve service reliability, observability, and reduce manual interventions.
Implement continuous improvement initiatives aligned with SRE principles, applying DevSecOps practices and leveraging AI to augment incident analysis and automate resolutions.
12+ years experience with SAP Banking Services or TRBK, covering at least three modules such as Payments, Deposits, Business Partner, Loans, Master Contract Management.
Bachelor’s degree in Engineering, Computer Science, or Information Technology.
Proven experience in incident and change management in large or regulated organizations (banking, financial services, insurance, government).
Knowledge of ITIL Service Management processes.
Experienced in managing and resolving complex SAP banking incidents and delivering end-to-end solutions in large-scale enterprises.
Operational focus on automation, reliability engineering, and continuously improving system observability and supportability under SRE and DevSecOps frameworks.
Skilled in stakeholder communication and documentation, with ability to integrate AI tools to reduce manual efforts in incident management.