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Metro role, generalist RCM function, mid-level experience band, and known employer increase candidate competition.
RCM, AR calling, and denial management are healthcare-specific, reducing cross-industry transferability.
Explicit 2–4 year requirement and mandatory RCM/AR denial experience enforce strict screening.
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Manage day-to-day AR calling activities within RCM operations to ensure timely patient or payer follow-up.
Support denial management by identifying causes, progressing cases, and coordinating resolution within defined processes.
Analyze trends and report metrics to drive operational consistency and improvement using AI-enabled tools for productivity enhancement.
2–4 years of experience in healthcare operations, RCM, or related claims/AR workflows.
Practical experience with AR calling and denial management tasks.
Strong proficiency in MS Office tools including Excel and Word.
Willingness to work in a hybrid model in Chennai, India.
Experienced in operational RCM workflows with focus on AR follow-up and denial resolution.
Able to maintain audit-ready documentation and work compliantly within SOPs and quality standards.
Comfortable leveraging AI-assisted tools for workflow efficiency and participating in cross-functional coordination.