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Mid-level generalist operations role in metro with broad RCM skills, hybrid location, and moderate brand increases competition.
Role requires healthcare RCM and denial management expertise, limiting easy transferability across unrelated industries.
Explicit 2–4 year requirement plus mandatory RCM/denial expertise and healthcare-compliance sensitivity makes shortlisting strict.
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Manage day-to-day AR calling activities to ensure timely patient or payer follow-up within defined workflows.
Handle denial management by identifying denial causes, progressing cases, and coordinating with internal partners to resolve escalations.
Maintain accurate, audit-ready RCM documentation and report on activity metrics to support continuous improvement.
2–4 years of experience in healthcare operations, revenue cycle management (RCM), or related claims/accounts receivable workflows.
Strong proficiency with MS Office tools, especially Excel and Word.
Experience with AR calling, denial management, and knowledge of RCM operational workflows.
Hybrid work location requirement in Chennai, India.
Experienced in operational RCM tasks with a focus on accuracy, compliance, and process adherence under SOPs.
Comfortable working with operational systems and AI-enabled tools to enhance workflow efficiency and decision-making.
Able to analyze trends and support continuous improvement initiatives within AR calling and denial management processes.