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Strong company brand, mid-level generalist HR role, metro location, and broad skillset increase applicant competition.
HR operations skills are transferable but financial-services context and Workday preference require some domain familiarity.
Explicit 5+ years, leadership, HRIS/Workday preference, and operational controls create strict candidate filters.
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Lead and develop a team providing support for employee inquiries, benefits, leave, and lifecycle transactions globally.
Oversee daily People Operations, enforce service standards, monitor performance, and handle escalations of complex employee matters.
Drive process improvements, standardization, and centralization efforts to enhance operational efficiency and employee experience.
5+ years in HR Operations, Shared Services, or similar roles involving employee lifecycle processes.
Experience in people leadership including coaching, performance management, and team development.
Proficiency with HRIS systems; advanced Workday experience is strongly preferred.
Location requirement: Pune, India.
Experienced in managing HR operations or shared services in fast-paced, complex organizations with high volume and deadline-driven environments.
Strong operational judgment with the ability to independently manage sensitive escalations and risk.
Skilled in data analysis, process improvement, and implementing scalable operational changes within corporate HR settings.