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Strong employer brand, mid-level generalist role, metro location, and common facilities operations skillset.
Facilities and vendor management skills are broadly transferable across industries.
Explicit 3–5 years requirement, plus 2 years leadership and degree requirement, implies moderate shortlisting strictness.
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Lead and develop a team delivering workplace experience services ensuring service excellence and operational efficiency.
Oversee daily workplace operations, manage vendor contracts, monitor compliance with SOPs and SLAs, and drive continuous improvement.
Serve as escalation point for critical incidents, coordinate emergency response, and maintain proactive stakeholder communication.
Bachelor's degree in Hospitality Management, Business Administration, Facilities Management, or related field.
3-5 years progressive experience in hospitality, facilities management, or workplace services with at least 2 years in team leadership or supervisory role.
Experience managing vendor relationships and service contracts.
Location requirement: On-site in Hyderabad, Telangana, India.
Experienced operational leader skilled at balancing hands-on management with strategic improvements in service environments.
Proven ability to lead, mentor, and develop teams in fast-paced, service-oriented workplaces.
Strong focus on customer experience, operational excellence, and proactive problem-solving to optimize workplace services delivery.