





Metro location, generic front-office role, and known employer amplify applicant competition.
Role prefers hospitality experience but front-office skills are moderately transferable across industries.
Requires hospitality experience and a graduate qualification but specifies no fixed years, so moderate filtering.
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Manage and oversee the Front Office operations ensuring professional guest experiences including VIP handling and special requirements for visitors with disabilities.
Coordinate with night shift and other departments for visitor management, complaints resolution, and maintenance of front office facilities and equipment.
Develop and enforce policies and procedures, manage training, reporting, compliance, and emergency evacuation protocols for Front Office staff.
Graduate from any discipline.
Experience in Hotel or Hospitality industry required.
Good communication skills mandatory.
On-site location: Pune, Maharashtra.
Experienced in managing front office operations with responsibility for staff supervision and visitor experience in a hospitality setting.
Capable of handling escalations, coordinating multi-shift teams, and ensuring compliance with organizational standards.
A structured operator comfortable with administrative tasks including reporting, audits, and training management.