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Strong employer brand, mid-level (3–5 years), metro location, and broad facilities skillset generate high competition.
Facilities operations skills are transferable across sectors but client-specific processes and statutory compliance raise domain sensitivity to medium.
Explicit 3–5 years requirement plus vendor, SLA, and operations responsibilities produce moderately strict shortlisting.
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Own day-to-day execution and delivery of soft services operations ensuring occupant experience within the campus.
Manage multiple vendors, monitor service delivery against SLAs and KPIs, and ensure compliance with statutory regulations and safety standards.
Handle client and stakeholder management including service issue escalation, reporting, and continuous improvement through feedback and audits.
3-5 years of relevant experience in facility or soft services management.
Any Graduation degree.
Ability to work rotational shifts, 6 days a week, on-site at Whitefield, Bangalore.
Experience managing vendors and compliance with health, safety, and statutory requirements.
Experienced in managing multiple service vendors and facility operations with a focus on soft services like housekeeping, pest control, and landscaping.
Comfortable interfacing with stakeholders at multiple levels including clients, internal teams, and vendors to ensure service excellence.
Detail-oriented with strong coordination and reporting skills to track service delivery and compliance.