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Strong brand, metro location, and mid-level generalist operations role drive high competition.
Operational and lead-generation skills are transferable, though marketplace supply experience is preferred.
Requires proven operations leadership, KPI ownership, and tooling experience but lists no hard years or certifications.
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Lead a high-performing team responsible for sourcing, qualifying, and enriching leads to accelerate Airbnb supply growth in key markets.
Maintain and optimize a healthy pipeline of qualified leads using data-driven analysis of performance metrics and process improvements.
Collaborate cross-functionally to influence go-to-market and product strategies, drive automation, and manage strategic initiatives like geographic expansion and capacity planning.
Experience in operations management with focus on productivity, SLA adherence, and quality control (work experience duration not explicitly mentioned).
Strong people management and team leadership skills including coaching, performance management, and motivation.
Proficiency with CRM tools, dashboards, and data systems for lead generation and performance tracking.
Work Experience Required: Not explicitly mentioned in the JD.
Experienced in lead generation funnel management covering sourcing through conversion analysis.
Capable of balancing hands-on operational management with strategic program-level decision-making.
Able to manage and scale teams across geographies while driving accountability and process improvements.