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Metro Bangalore, mid-level generalist enterprise sales title and common skillset drives high candidate competition.
SaaS upsell and renewal expertise favors candidates from similar software or automation industries.
Explicit 3-5 years requirement plus SaaS/enterprise sales experience suggests moderate shortlisting strictness.
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Manage a portfolio of enterprise customer accounts from proof of concept through renewal, focusing on building executive-level relationships and commercial alignment.
Drive revenue growth through expansion ARR and timely renewals, with Net Revenue Retention (NRR) as the primary KPI.
Collaborate closely with Customer Success Managers, Solutions, Product, and Sales teams to identify upsell opportunities and align offerings with customer needs.
3-5+ years in Account Management, Customer Success (commercial), or Account Executive roles, preferably in SaaS, AI, or automation sectors.
Proven experience in driving expansion or growth within existing customer accounts.
Demonstrated ability to lead commercial conversations and contract negotiations.
Strong stakeholder management skills, including managing executive relationships.
Experienced in navigating complex enterprise account landscapes with multi-threaded executive relationships.
Ability to work effectively in fast-paced, ambiguous, startup-like environments.
Familiar with AI, workflow automation, API products, and usage-based or value-based pricing models is a plus.