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Tier-1 brand, metro location, and a generalist account director role increase applicant density and competition.
Real estate preference increases domain bias, but account management skills are moderately transferable.
Explicit 8-10 years and director-level account management experience create strict shortlisting filters.
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Manage strategic client accounts as the senior relationship leader ensuring alignment with client objectives and organizational goals.
Drive revenue growth by executing comprehensive account strategies focused on service expansion, cross-selling, and upselling.
Lead and mentor account teams, ensuring high-quality service delivery, financial performance, and resolution of complex client issues.
Bachelor's degree in Business, Marketing, Real Estate, or related field required.
8-10 years of progressive experience in account management or client services including 3-5 years in a senior account management or director-level role.
Experience managing complex, multi-service accounts in professional services environment mandatory.
Location requirement: On-site – Bengaluru, KA; Frequent travel (25-40%) required.
Experienced leader with proven success managing complex client relationships and delivering revenue growth in professional services, preferably commercial real estate.
Strategic thinker with strong business acumen and ability to develop and implement comprehensive account plans.
Strong financial management skills, including P&L responsibility and proficiency in CRM and account management tools.