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Strong employer brand, mid-level (4yrs) generalist facility role with broad requirements increases candidate competition.
FM skills broadly transferable, but IT-site HT services and SLA responsibilities require moderate domain-specific experience.
Mandatory four years' facilities experience, engineering qualification and client-facing SLA ownership enforce strict shortlisting.
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Oversee day-to-day facility operations, ensuring administration, security, supply management, and maintenance align with client SLAs and KPIs.
Manage and develop facility management staff, lead compliance with health, safety, crisis management, and business continuity protocols.
Drive continuous improvement and reporting on facility operations, collaborating with senior managers and implementing client-specific processes.
Bachelor’s degree or diploma in Electrical Engineering or Facilities Management.
Minimum 4 years of experience in IT industry facility operations, specifically HT services.
Experience in team management and effective communication skills in English.
Location requirement: On-site at Coimbatore, Tamil Nadu.
Technically hands-on expert with strong troubleshooting skills in facility operations.
Proven leader capable of managing and developing a facilities management team and implementing improvement plans.
Experienced in working within IT industry facility management, familiar with service delivery metrics and client satisfaction focus.