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Bengaluru metro, early-career role, and known SaaS brand drive moderate applicant competition.
Core email and marketing ops skills are transferable, but Gainsight/SaaS experience increases domain specificity.
Mandatory 1-3 years plus specific tools (Gainsight, Salesforce, Stripo, HTML/CSS) makes filters moderately strict.
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Own execution of Priority 3 and 4 customer communications campaigns, including building journeys, configuring targeting, and designing email content.
Manage and continuously update the global customer communications calendar to coordinate cross-functional visibility and prevent audience fatigue.
Serve as liaison for APAC stakeholders to intake requests, align on regional needs, and schedule communications for optimal local timing.
1-3 years of experience in Marketing Operations, Email Marketing, or Customer Marketing, preferably in B2B SaaS.
Hands-on experience with marketing automation or Customer Success platforms; Gainsight and Salesforce experience highly preferred.
Familiarity with email design platforms; Stripo and basic HTML/CSS knowledge preferred for formatting troubleshooting.
Work Experience Required: 1-3 years; Notice Period: Not explicitly mentioned in the JD.
Detail-oriented operator able to manage multiple simultaneous campaigns with high attention to quality assurance and error-free deployment.
Experienced in global, cross-functional communication with specific focus on APAC regional alignment and stakeholder collaboration.
Comfortable managing operational calendars and maintaining internal documentation to ensure process governance and alignment.