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Tier-1 employer, metro location, and mid-level generalist role drive high competition.
Role requires domain-specific facility management and vendor experience, reducing cross-industry transferability.
Explicit 3–5 year requirement plus mandatory vendor, contract, and client-facing experience makes screening moderately strict.
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Oversee and manage delivery of soft facility services such as housekeeping, pest control, landscaping, waste management, security, and reception within assigned facilities.
Manage vendor relationships, ensure compliance with SLAs, conduct performance reviews, and handle contract renewals.
Serve as primary client contact for soft services, ensure client satisfaction, oversee budget management, compliance, and team coordination.
Bachelor's degree in Facility Management, Business Administration, Engineering, or related field.
3-5 years of experience in facility management focusing on soft services operations, including vendor and contract management.
Proficiency in facility management software and Microsoft Office; knowledge of health, safety, and environmental regulations.
Location requirement: On-site in Gurugram, Haryana; Scheduled weekly hours: 48.
Experienced in managing multiple soft services vendors and service contracts in commercial real estate or corporate facility management environments.
Strong operational focus on quality assurance, compliance, budget control, and client relationship management.
Capable of coordinating and developing teams while implementing continuous improvement and sustainability practices.