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Tier-1 employer, metro location, mid-level generalist role with broad skills increases candidate competition.
Low—customer-facing workplace and hospitality skills readily transfer across industries.
Moderate filters: explicit 2–4 years and domain-relevant hospitality/property experience preferred.
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Manage onsite client employee interactions to deliver exceptional workplace experience and resolve service-related inquiries.
Proactively engage with clients and service partners to identify improvement opportunities and execute workplace programs.
Conduct floor walkthroughs and monitor workplace utilization to ensure service quality and compliance with SLAs and client goals.
Bachelor’s degree or equivalent.
2-4 years of relevant experience in hospitality, facility/property management, building operations, or commercial real estate preferred.
Exceptional customer service and communication skills.
Onsite work location: Pune, Maharashtra; Scheduled weekly hours: 48.
Experience in fast-paced, client-facing environments emphasizing hospitality and service excellence.
Ability to engage and build relationships with diverse internal and external stakeholders.
Skilled in managing multiple priorities and adapting to new technologies for workplace service delivery.