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Tier-1 employer, metro Hyderabad, mid-level generalist FM role with broad vendor/client responsibilities increases applicant competition.
Facilities management skills transfer across industries, but client-specific processes and compliance create moderate domain bias.
Explicit 3 to 5 years FM experience and client-facing vendor management make filters moderately strict.
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Oversee and coordinate daily soft services including housekeeping, landscaping, pest control, facade cleaning, and vendor management to ensure facility standards.
Prepare and manage reports such as daily/monthly maintenance reports, attendance summaries, and client communications, ensuring service level agreements and KPIs are met.
Lead, mentor, and manage vendor and housekeeping staff, conducting audits and implementing improvements to optimize cost-effective and efficient operations.
Degree or Diploma in Hotel Management or Graduate with Building Management experience; preferably from IHM or reputed HM institute.
3 to 5 years of experience in facilities management with strong knowledge of property/facility operations.
Good working knowledge of occupational safety and demonstrated experience in client reporting and preparation of reports.
On-site work location in Hyderabad, TS; Scheduled weekly hours: 48.
Experience managing and coordinating multiple soft services vendors and teams within commercial facility management environments.
Ability to handle client queries effectively, focusing on customer satisfaction and operational improvements aligned with KPIs and SLAs.
Proficient in operational reporting, continuous improvement initiatives, and using client-specific app-based tools for facility management.