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Tier-1 brand, metro location, and mid-level generalist facilities role drive high applicant competition.
Facilities management skills transfer across industries but require FM-specific qualifications and contract experience.
Explicit 5+ years, FM qualification, contract administration and tendering make shortlisting strict.
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Manage all outsourced soft services contracts including cleaning, security, administration, reception, helpdesk, pantry, and mailroom services to ensure quality and client satisfaction.
Develop and implement building procedures and performance measures to maintain reliability and simplify operations, including routine inspections and service request management.
Lead and develop direct reports, manage vendor contracts, prepare reports, and participate in emergency procedures, health and safety reviews, and continuous improvement initiatives.
Bachelor's degree in property, building, or facilities management (tertiary qualification) required.
Minimum 4 years of experience in Facility Management; JD mentions mastery with over 5 years preferred.
Experience in contract administration, tendering, and service improvement initiatives mandatory.
On-site work location in Bengaluru, KA; 6-day workweek, general shift, 48 hours per week.
Experienced leader with proven ability managing diverse soft services teams and outsourced vendor contracts in facility management environments.
Skilled in contract resource management to meet SLAs, KPIs, and client satisfaction while optimizing cost and achieving savings initiatives.
Strong operational focus with capability in performance reporting, continuous improvement, health and safety compliance, and emergency management.