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Strong employer brand, mid-level (4-7 yrs) role, metro location, and generalist pre-sales skillset increases competition.
Skills are moderately transferable across SaaS vendors but less transferable to non-software industries.
Explicit 4–7 years requirement and required pre-sales experience create moderate filtering of applicants.
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Oversee all pre-sales activities within a specific region, aligning technical resources to meet product revenue goals.
Qualify sales opportunities based on customer technical requirements and competition, supporting sales with discovery calls and product demonstrations.
Gather and analyze user requirements, develop POCs, respond to RFPs/RFIs, and deliver compelling technical presentations of Freshworks products.
4 to 7 years of experience in Solution Engineering or a technical role, preferably with technology sales exposure.
Experience supporting mid-market customers and managing pre-sales processes.
Strong organizational, analytical, written, and verbal communication skills.
Flexible to work in any shift.
Proven ability to manage technical pre-sales resources and partner effectively with sales management.
Experience working in multi-office, cross-functional, and matrix organizations applying operational best practices.
Skilled in articulating technical value propositions to diverse audiences and driving collaboration across teams.