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Strong fintech brand plus mid-level, generalist collections role in a metro increases candidate competition.
Collections and fintech/banking experience requirement makes the role less transferable across industries.
Explicit 5+ years requirement and mandatory supervisory collections experience create strict shortlisting filters.
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Lead and manage a collection team and third-party recovery agencies to meet collections targets and ensure effective portfolio delinquency management.
Drive and monitor collections KPIs such as resolution rates and delinquency buckets for assigned cluster to optimize client experience and operational efficiency.
Develop and execute tailored collection strategies, ensure compliance with policies and SOPs, and report on cluster performance and challenges.
Graduate degree mandatory.
Minimum 5+ years of collections experience, including at least 1-2 years in a team lead or supervisory role.
Prior experience in banking, NBFC, or Fintech preferred but not mandatory.
Location requirement: Vadodara (Gujarat) implied; no explicit mention of notice period.
Experienced in leading and motivating collections teams under pressure to achieve targets in a financial or fintech environment.
Strong analytical skills to use data for strategy optimization and delinquency control.
Demonstrated capability in decision-making and process compliance within collection operations.