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Tier-1 fintech brand and mid-level collections role increases candidate competition.
Collections expertise is finance-specific and less transferable outside BFSI or fintech.
Explicit 5+ years and mandatory supervisory experience makes shortlisting highly selective.
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Lead and manage a team of Collection Executives and third-party recovery agencies to meet collection targets for the assigned cluster.
Own portfolio delinquency rates and overdue payment recovery through strategy development and execution tailored to overdue account nature.
Monitor key performance indicators (KPIs) such as resolution rates and delinquency buckets, ensuring compliance with collections processes and regulations.
Graduate degree required.
Minimum 5 years of experience in collections with at least 1-2 years in a team lead or supervisory role.
Preferred prior experience in bank, new-age NBFC, or Fintech sectors.
Work Experience Required: Minimum 5 years in collections relevant roles.
Experienced leader capable of motivating and managing a collections team effectively under pressure.
Data-driven decision maker skilled in strategic planning and portfolio health analysis to optimize collection outcomes.
Familiar with banking, NBFC or Fintech environments emphasizing compliance, operational efficiency, and client experience.