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High due to Tier-1 brand, Mumbai metro, and mid-level generalist collections role drawing many qualified applicants.
High — role prefers bank/NBFC/fintech collections background and supervisory experience, limiting cross-industry transferability.
High — explicit 5+ years, required supervisory experience, and finance/fintech domain experience preferred.
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Lead and manage a team of Collection Executives and third-party recovery agencies to meet collection targets within the assigned cluster.
Own portfolio delinquency rates and oversee recovery of overdue payments through strategic collections initiatives and performance monitoring.
Ensure compliance with collections processes, analyze performance metrics, and prepare regular reports on cluster performance and challenges.
Graduate degree is mandatory.
5+ years of experience in collections with at least 1-2 years in a team lead or supervisory role.
Prior experience in bank, NBFC, or Fintech preferred but not strictly mandatory.
Not explicitly mentioned: notice period or specific location constraints beyond Mumbai.
Experienced leader with strong team management skills in collections environments, preferably in banking, NBFC, or Fintech sectors.
Data-driven decision maker capable of analyzing portfolio health and optimizing collection strategies.
Comfortable managing performance under pressure while maintaining compliance with internal and regulatory standards.