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Tier-1 brand, mid-level generalist collections role attracts many applicants.
Collections and regulatory experience are finance-specific, limiting cross-industry transferability.
Explicit 5+ years, supervisory requirement, and sector experience preference makes screening highly selective.
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Lead and manage a team of Collection Executives and third-party recovery agencies to meet collection targets for the Jalandhar cluster.
Drive collections process including monitoring KPIs such as resolution rates and delinquency buckets to ensure portfolio health and superior client experience.
Develop and execute collections strategies, manage delinquency rates, ensure compliance with SOPs, and prepare cluster performance reports.
Graduate degree.
Minimum 5 years of experience in collections, including 1-2 years in a team lead or supervisory role.
Prior experience in a bank, new-age NBFC, or Fintech company is highly preferred.
Location requirement: Jalandhar (Punjab) implied by role, but not explicitly stated as mandatory in JD.
Experienced leader capable of motivating and guiding collections teams to exceed targets under pressure.
Analytically strong, adept at using data to optimize collections strategies and manage portfolio health.
Comfortable managing compliance in regulated environments and communicating effectively with multiple stakeholders.