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Tier-1 brand, mid-level collections role in metro with generalist requirements boosts candidate competition.
Collections skills transfer across financial services but the role prefers fintech/banking experience.
Explicit 5+ years, supervisory experience and fintech/banking preference increase filtering strictness.
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Lead and manage a team of Collection Executives and coordinate with third-party recovery agencies to meet collection targets.
Drive the collections process within assigned cluster, monitor KPIs like resolution rates and delinquency buckets, and implement strategies to control delinquency and improve recovery.
Develop and execute customized collection strategies based on portfolio analysis, ensure compliance with policies, and prepare performance reports and solutions.
Graduate degree is mandatory.
Minimum 5 years of experience in collections, including 1-2 years in a team lead or supervisory role.
Prior experience in bank, NBFC, or Fintech preferred but not mandatory.
Not explicitly mentioned: notice period or strict location requirements.
Experienced leader capable of managing and motivating collection teams to achieve targets.
Strong analytical skills to interpret portfolio data and optimize collection strategies.
Comfortable working under pressure with effective decision-making and communication skills.