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Tier-1 brand plus mid-level generalist collections role increases applicant density moderately.
Prefers bank/NBFC/fintech experience, limiting transferability from unrelated industries.
Explicit 5+ years and supervisory experience required, plus preferred bank/NBFC/fintech background.
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Lead and manage a team of Collection Executives and oversee the collections process within the assigned cluster, including monitoring KPIs such as resolution rates and delinquency buckets.
Own the delinquency management of the portfolio in the cluster, implementing strategies to control roll rates and minimize bucket-wise delinquencies.
Develop and execute data-driven collections strategies, ensure compliance with standard operating procedures, and report on cluster performance and challenges.
Graduate degree required.
Minimum 5 years of experience in collections with at least 1-2 years in a supervisory or team lead role.
Preferred experience in banking, NBFC, or fintech sectors.
Location: Hubballi, Karnataka (implied by job title but not explicitly stated in JD).
Experienced leader capable of managing and motivating a collections team to achieve targets.
Strong analytical skills to use data for decision-making and strategy optimization in collections.
Familiarity with collections processes, compliance requirements, and ability to work under pressure in fintech or financial services environment.