Back
Mid-level metro role with moderate brand but niche Xstore specialization reduces broad applicant density.
Role requires specialized Oracle Retail Xstore POS and retail domain experience, making cross-industry transferability low.
Explicit 3+ years plus mandatory Xstore, DB and deployment tool experience raises filter strictness to high.
Login to See Your Match Score
Create a free account or log in to unlock your CV match score across:
Provide technical L2 support for Oracle Retail Xstore POS, handling escalated incidents and ensuring resolution within SLAs.
Assist in configuration, upgrades, monitoring, and performance tuning of Xstore systems for store operations.
Collaborate with L3 support, DevOps, and development teams to resolve production issues and support new store deployments, including documentation maintenance.
3+ years of experience with strong hands-on support of Oracle Retail Xstore POS v23+ (Java-based framework).
Proficiency in Xcenter/Xstore Office back-office integration and store configuration, log analysis, debugging, and performance tuning.
Experience with deployment tools (Jenkins, Git), databases (Oracle/SQL Server), and OS environments including Windows and Xstore.
Location: Bengaluru (India). Work Experience Required: 3+ years in relevant role.
Experienced in retail POS system support and store operations lifecycle with strong technical troubleshooting skills.
Demonstrated ability to work collaboratively with multiple technical teams (L3, DevOps, Development) in a 24x7 support environment.
Familiarity with ITIL standards for incident management and Agile methodologies, with strong documentation discipline.