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Tier-1 bank and metro location increase competition, but niche KYC training specialization reduces applicant pool.
Strong KYC/AML and banking focus limits transferability despite general training skills.
Explicit 8-9 years and banking KYC/L&D domain focus make filtering stringent.
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Manage and deliver New Hire Foundation courses, on-demand technical and soft skills training across all business levels including senior managers.
Identify skill gaps and design or update training materials and assessments using appropriate learning interventions.
Maintain training operations including attendance tracking, scheduling, material publication, and support the KYC Training Controls function.
Bachelor's degree or equivalent experience required.
Minimum 8-9 years of experience in banking and/or learning & development environment.
Experience delivering training to various organizational levels is advantageous.
Computer literate with proficiency in MS Office; knowledge of AI technology and adult learning principles is advantageous.
Experienced in KYC/AML domain and knowledgeable about Citi9s systems, products, and processes preferred.
Skilled at simplifying complex learning for new recruits and improving training delivery methods.
Capable of managing client relationships and coordinating training programs with a compliance and risk-aware mindset.