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High—Tier-1 GCC brand, generalist Business Analyst title, and metro location increase applicant competition.
Medium—analytics skills are transferable, but mortgage servicing and financial domain knowledge raise industry specificity.
Medium—requires specific mortgage servicing domain knowledge and analytics skills but lacks explicit years or mandatory certifications.
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Own data collection, processing, and statistical analysis to support data-driven decisions in mortgage servicing areas including Loss Mitigation, collections, escrow, and cash management.
Drive process optimization, cost reduction, and identification of new business opportunities through data modeling, programming, and analytics tools.
Lead change management processes: define requirements, communicate changes, facilitate CAB meetings, manage RFC approvals, and support post-implementation activities.
Experience working within mortgage servicing domains such as Loss Mitigation, collections, escrow, or cash management.
Strong skills in data modeling, programming, data visualization, and data storytelling.
Knowledge in financial analysis, forecasting, budgeting, reporting, and regulatory requirements in financial services.
Work Experience Required: Not explicitly mentioned in the JD.
Experienced analyst with expertise in mortgage servicing business processes and analytics-driven decision making.
Able to manage end-to-end change management including stakeholder communication and governance (CAB meetings, RFC tracking).
Proficient in applying financial analytical techniques and regulatory knowledge to optimize business operations and reporting.