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Tier-1 bank, metro location, and mid-level generalist operations role increase candidate competition.
Role requires banking operations knowledge and securities licenses, reducing cross-industry transferability.
Mandatory years plus multiple securities licenses and managerial experience increase filtering rigor.
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Lead and manage multiple teams within the Operations Support department ensuring delivery of operations support services aligned with Citi processes.
Oversee performance evaluations, staffing decisions, resource planning, budget management, and procedural formulation for the teams.
Ensure compliance with government regulations for retail accounts through evaluation, implementation of control measures, and act as subject matter expert for senior stakeholders.
5-8 years of team management experience.
Bachelor’s degree or equivalent experience required.
Licensing required: Series 7, Series 9, Series 10, and Series 63.
Ability to work unsupervised, manage deadlines under pressure, and make decisions autonomously.
Experienced in analyzing business requirements and developing test plans with discrepancy resolution.
Capable of making evaluative judgments in complex and unique situations with limited supervision.
Demonstrates strong organizational, problem-solving, and communication skills suited for managing multiple teams and compliance adherence.