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Tier-1 bank, mid-level metro role with common KYC operations skills increases applicant competition.
KYC/AML expertise and banking regulatory knowledge limit cross-industry transferability.
Explicit 5–8 years KYC management experience and regulatory compliance requirements make shortlisting stringent.
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Lead and manage KYC operations team ensuring compliance with AML policies, regulatory requirements, and Citi’s internal KYC program.
Oversee client onboarding processes, quality reviews of KYC cases, and drive process enhancements for operational efficiency and improved client experience.
Provide MIS reporting and maintain accountability for delivery of targets while managing risk and adherence to regulatory standards.
5-8 years of experience in KYC operations or related domain with people management experience.
Bachelor's degree or equivalent experience; ACAMS certification is an advantage but not mandatory.
Intermediate technical skills including Microsoft Office proficiency.
Good command of English reading and writing skills.
Experience managing operational teams in KYC or AML compliance functions with end-to-end process ownership.
Strong program management capability with focus on quality control, risk assessment, and regulatory adherence.
Ability to operate autonomously with SME level knowledge, collaborating effectively across compliance, QA, and senior management stakeholders.