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Common mid-level operations role in Bangalore with broad skills and generalist title increases candidate competition.
Role-specific reverse logistics and asset recovery expertise moderately reduces cross-industry transferability.
Explicit 2–5 years requirement plus domain-specific reverse logistics and inventory skills increase screening rigor.
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Manage and close return and ticket operations for demos, rentals, faults, replacements, and repairs within defined SLAs.
Coordinate reverse logistics including pickup accelerations and status tracking with logistics partners.
Maintain inventory visibility of returned assets and generate reports analyzing return and repair metrics to identify process improvements.
2-5 years work experience in operations, reverse logistics, customer support operations, warehouse returns, or repair/replacement management.
Experience with ticketing/CRM systems and inventory reconciliation required.
Proficiency in Excel or Google Sheets with analytical and reporting skills.
Strong communication and coordination skills, able to manage multiple return cases simultaneously.
Experience in asset recovery, rental equipment management, or field service coordination to align with role responsibilities.
Detail-oriented operational executor capable of maintaining inventory accuracy and reconciling discrepancies.
Data-driven approach to identify bottlenecks and recommend corrective actions based on return and repair data.