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Tier-1 bank and metro location increase competition, but niche KYC/L&D focus moderates applicant density.
Requires banking KYC/AML plus L&D experience, limiting transferability across industries.
Explicit 8-9 years requirement and banking/L&D plus KYC preference tighten shortlisting moderately.
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Manage and deliver new hire foundation courses, on-demand technical and soft skills training across all business levels including senior managers.
Develop and update training materials and assessments in line with business strategy, policy, process and technology changes.
Support KYC Training Controls Function and contribute to projects aimed at enhancing training capabilities and compliance.
Bachelor's degree or equivalent experience.
Minimum 8-9 years of experience in banking and/or learning & development environment.
Experience delivering training to various organizational levels is advantageous.
Proficient in MS Office; knowledge of AI technology and adult/technology-based learning is beneficial but not mandatory.
Experienced in KYC/AML operations with strong knowledge of Citi systems, products, and processes preferred.
Skilled in translating complex technical concepts into simplified training for diverse audiences.
Capable of managing multiple training deliverables on time while maintaining quality and client relationships.