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Senior leadership and specialized infrastructure focus reduce applicant density despite recognizable payments brand.
Core infrastructure skills are transferable but payments domain and compliance increase industry specificity.
Senior leadership role with domain ownership but no explicit years or mandatory tech stack implies moderate shortlisting strictness.
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Accountable for platform reliability, operational efficiency, and service quality across production and supporting environments.
Own incident prevention, incident resolution, and structured change management to maintain service levels and user experience.
Define and manage operational processes including incident/problem resolution workflows, capacity planning, scheduled maintenance, performance metrics, and reporting.
Work Experience Required: Not explicitly mentioned in the JD.
Experience in infrastructure operations management with responsibility for platform reliability and incident management.
Knowledge of capacity planning and operational process definition.
Not explicitly mentioned: specific educational qualification, notice period, or location constraints.
Experienced leader capable of managing large-scale infrastructure operations focused on service quality and operational excellence.
Skilled in establishing performance metrics, driving process standardisation, and identifying automation opportunities.
Able to partner with HR and Talent Acquisition for hiring and retention, indicating involvement in team growth and leadership.