Back
Tier-1 bank, mid-level generalist operations role in a metro attracts many qualified applicants.
Role favors financial services operations experience, reducing transferability across unrelated industries.
Explicit 5-9 years requirement and preferred operational/client-services experience creates moderate filtering.
Login to See Your Match Score
Create a free account or log in to unlock your CV match score across:
Resolve complex day-to-day client operational and technical issues by collaborating directly with external clients and internal resources.
Leverage deep knowledge of BNY Mellon products and services to support multiple complex client accounts and contribute to business development by identifying expanded offerings.
Lead and participate in initiatives to improve client experience and process efficiencies while guiding less experienced team members.
Bachelor’s degree or equivalent combination of education and experience mandatory.
5-9 years of total work experience preferred with preference for operational and/or client services background.
Role is based in Pune, India (location explicitly mentioned).
No direct reports; leadership responsibilities are more mentorship and process improvement focused.
Experienced professional comfortable working with complex client issues requiring advanced problem-solving and communication skills.
Familiarity with financial services operations and client management within a global financial institution context.
Ability to proactively identify client needs and collaborate across teams to propose and implement solutions improving client satisfaction and operational efficiency.