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Mid-level metro role with broad responsibilities and common title increases applicant competition.
Strong life-sciences and Salesforce Health Cloud requirement reduces transferability across industries.
Requires explicit 3–4 years, Salesforce experience, and life-sciences domain expertise, making filters stringent.
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Analyze and provide insights to support use and growth of Syneos Health technology solutions across multiple business units.
Collaborate with product teams and stakeholders to gather requirements, support SDLC processes, facilitate UAT, and improve product alignment with customer needs.
Track and report on customer success metrics and ROI, facilitating communication between technical teams and business users to ensure product value delivery.
Bachelor’s degree in Business, Life Sciences, or Technology, or equivalent experience.
3–4 years of Business Analyst experience in a technology-focused environment, preferably with Salesforce ecosystems.
Strong understanding of SDLC and Agile methodologies, with experience supporting software development and testing.
Experience with data analysis and reporting tools within Life Sciences or Healthcare environments.
Experienced in bridging business and technical teams with a focus on technology product usage and enhancements.
Comfortable working collaboratively with cross-functional, offshore, and onsite teams in a regulated Life Sciences or Healthcare environment.
Skilled at translating complex requirements into actionable user stories and facilitating end-to-end software delivery and training processes.