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Tier-1 brand, remote role, and mid-level experience raise competition, but niche Workday skill narrows the pool.
High—requires specific Workday HCM and Recruiting expertise, limiting transferability across non-Workday backgrounds.
Mandatory 3-4 years Workday HCM, 1+ year Recruiting, SOX, EIB and platform skills create strict filtering criteria.
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Resolve Workday HCM, Recruiting, and related module support cases meeting SLA and case resolution targets.
Perform light Workday configurations and execute routine system tasks following SOPs.
Drive continuous support process improvements and collaborate cross-functionally to deliver effective solutions.
3-4 years hands-on Workday HCM experience in system support or analyst role with functional and light configuration knowledge.
1+ year hands-on Workday Recruiting experience supporting workflows and troubleshooting.
Technical skills with EIB data loads, Excel for data manipulation, and ticketing systems.
Willingness to work 2PM - 11PM IST shift.
Experienced in customer-facing Workday support roles within global or cross-time zone environments.
Strong operational rigor demonstrated by managing ticket queues, documentation, and SOPs for operational excellence.
Comfortable working in fast-paced environments requiring multitasking and continuous learning of Workday updates and AI utilization.