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Tier-1 brand, mid-level (3–5 yrs), metro location, and generalist logistics role increases competition.
Role requires logistics-specific skills (reverse logistics, air freight, SAP), limiting cross-industry transferability.
Explicit 3–5 year requirement plus mandatory reverse logistics and SAP experience raise shortlisting strictness.
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Manage end-to-end air reverse logistics operations including shipment tracking, milestone updates, exception handling, and KPI monitoring within a 4PL environment.
Coordinate with 3PL vendors and internal stakeholders to ensure accurate, timely delivery of operational reports and customer communications.
Maintain and update SOPs, trackers, and reports while supporting continuous improvement and team knowledge sharing.
Graduate with 3–5 years of relevant experience in Returns & Reverse Logistics, preferably air freight and warehouse inventory management.
Strong proficiency in MS Excel; experience with Macros, Power BI, Power Automate, or similar automation tools is preferred.
Hands-on experience with SAP for inventory and shipment management transactions.
Ability to work rotational shifts including 6PM to 3AM hours.
Experienced in managing complex air freight reverse logistics operations with strong vendor and customer coordination skills.
Detail-oriented and disciplined operator with proven ability to handle high-volume, deadline-driven environments and manage operational KPIs.
Skilled in professional customer communication, reporting, and use of automation tools to enhance process efficiency.