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Tier-1 brand, common mid-level operations title, and generalist requirements increase applicant density.
Role prefers customs and shipping logistics experience, so industry-specific background is highly important.
Explicit 2-year requirement and mandatory Excel plus customs/logistics preference create moderate screening criteria.
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Own the accurate generation, validation, and dispatch of invoices related to customs services including recording revenue charges, taxes, and incidental costs in job systems like Kewill.
Ensure month-end closure activities and compliance with internal and external financial controls for customs transactions.
Manage customer relationships through professional communication, resolve disputes, and support compliance reviews and reporting needs including KPIs and MIS.
Any Graduate degree required.
Minimum 2 years of customer service experience; Finance background is an advantage but not mandatory.
Proficiency in MS Office, particularly Excel is required.
Candidates must be comfortable working in rotational shifts (excluding night shifts); Shipping/Logistics background preferred.
Experienced in handling financial operations in customs or logistics domains with exposure to invoice and cost validation processes.
Strong organizational skills with high attention to detail and ability to manage multiple tasks simultaneously in a team environment.
Effective written and verbal communication skills with demonstrated ability to professionally engage internal and external stakeholders.