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Strong Tier-1 brand, metro location, generalist operations title, and broad responsibilities increase candidate competition.
Role requires specific supply chain and shipment expertise, so background fit is highly industry-sensitive.
No explicit years but operational domain experience and logistics skills likely required, implying medium strictness.
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Manage end-to-end shipment file activities post booking including documentation, system updates, and operational finance coordination.
Collaborate closely with Customer Service and FinOps teams to resolve customer queries, handle exceptions, and ensure smooth supply chain execution.
Maintain proactive communication and coordination with internal stakeholders to deliver seamless customer experience across the shipment lifecycle.
Bachelor's degree in any discipline.
Fluency in English with good communication skills.
Work Experience Required: Not explicitly mentioned in the JD.
No explicit notice period or mandatory location onsite requirements mentioned.
Experienced in logistics operations with a focus on shipment handling and documentation management.
Skilled in cross-functional collaboration involving Customer Service, Operations, and Finance teams to resolve queries and exceptions.
Capable of proactive issue identification and communication enabling smooth supply chain execution post booking.