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Tier-1 brand, metro location, and mid-level generalist operations profile drive high candidate competition.
Loan operations and loan-accounting system experience are finance-specific, so background fit sensitivity is high.
Mandatory 8–10 years of loan-operations experience and domain-specific responsibilities make shortlisting strict (high).
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Manage servicing of credit facilities on loan accounting systems including processing principal, interest, and fee transactions.
Oversee exception and discrepancy reconciliations, client support, and serve as SME for complex process queries, escalating appropriately.
Lead process improvements, SOP maintenance, training, and ensure 100% compliance with procedures and controls.
8-10 years of experience in Loan Operations including Bilateral, Agented, and Non-Agented loans.
Bachelor’s degree or equivalent educational qualification.
Proficiency in Microsoft Excel; knowledge of loan systems like Loan IQ is an advantage.
Willingness to work in Bangalore location and open to all shifts including night shifts.
Experienced in loan operations with strong attention to detail and ability to analyze credit documentation.
Able to lead process and procedural improvements and maintain comprehensive knowledge management.
Strong interpersonal and communication skills to support team and client interactions effectively.