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Mid-level Bangalore role with metro demand and general appeal, but niche RCM/Epic skills keep competition moderate.
Role requires specialized healthcare RCM knowledge and Epic experience, limiting cross-industry transferability.
Mandatory 5–7 years RCM experience and Epic expertise make hiring filters strict.
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Design, deliver, and maintain training programs for healthcare Revenue Cycle operations, focusing on Patient Financial Services and Patient Access functions.
Conduct onboarding, competency assessments, and continuous development training aligned with operational workflows and client-specific quality standards.
Collaborate with Operations and Quality teams to identify learning needs, analyze quality gaps, and measure training impact on performance improvement.
Bachelor's degree in Business, Healthcare, or Learning & Development required.
5–7 years of experience in Healthcare Revenue Cycle Management and related operational training/coaching roles.
Minimum 2 years of experience in delivering workforce training programs and developing course curriculum.
Epic experience is mandatory; Cerner/Meditech experience preferred; proficiency in MS Office; ability to work flexible hours for US shift overlap.
Deep expertise in healthcare Revenue Cycle workflows with operational and training delivery experience across billing, denials, follow-up, and patient access.
Experienced in designing and facilitating both instructor-led and virtual learning sessions that improve knowledge retention and operational efficiency.
Skilled in partnering with cross-functional teams globally to implement scalable training solutions and continuous improvement initiatives aligned with quality standards.