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Metro location, generalist associate title, and broad tool requirements increase applicant competition.
Skills are transferable broadly, but PSA/NetSuite/SFDC finance tooling requires domain familiarity, so medium sensitivity.
No explicit years or mandatory certifications but specific PSA and finance tooling required, so medium strictness.
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Provide operational support and enablement for project managers, business operations, finance, and other teams using tools like Kimble, NetSuite, SFDC.
Ensure business operational execution aligns with required standards and collaborate with Business Excellence teams for operational readiness and change execution.
Manage first-level support and data hygiene related to project management tools, including month-end activities to aid finance in revenue recognition.
Experience with PSA/project management tools like Kimble, OpenAir, NetSuite.
Strong Excel and MS Office skills are mandatory.
Work Experience Required: Not explicitly mentioned in the JD.
Good communication skills (verbal and written) and analytical/problem-solving abilities are required.
Experience working with project management or professional services automation tools in operational support roles.
Capable of managing multiple operational toolsets and support requests simultaneously, including data correction and reporting.
Comfortable working cross-functionally with finance, project teams, and business operations for month-end and project-related activities.