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Tier‑1 brand plus metro location but niche BPM/ARIS skills moderate candidate density.
Process improvement skills are transferable across industries, but domain knowledge and ARIS reduce portability somewhat.
Role requires specific ARIS and process mining skills and governance experience, creating moderate filtering.
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Lead end-to-end process mapping, documentation, and standardisation using ARIS platform across Customer and products/downstream domain.
Manage a portfolio of BPM/process mining initiatives, engaging with Global Process Owners to define priorities and drive value realization through insights and improvements.
Act as subject matter expert for ARIS and BPM tools, lead workshops/governance forums, and ensure process modelling quality, governance, and adoption of standards.
Extensive experience in ARIS process modelling and BPM frameworks.
Strong knowledge of process mining concepts and tools.
Bachelor's degree or equivalent in Business, Commerce, Finance, Engineering, or related field.
Work Experience Required: Not explicitly mentioned in the JD.
Proven track record managing complex, multi-functional process improvement or transformation projects and collaborating with senior stakeholders.
Experience working within Agile or rapid delivery methodologies and ability to translate business needs into structured process models and data-driven insights.
Familiarity with Customer & Products (C&P) domains including sales, customer service, retail operations, and logistics is preferred.