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Generalist operations manager role, metro hiring and recognizable employer increase applicant competition.
High - requires Defined Contribution and transaction operations experience, limiting cross-industry transferability.
High - explicit 7-10 years overall plus 4+ years transaction ops and role-specific domain requirements.
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Lead and coordinate an operations team to meet short and long-term goals within Defined Contribution and Transaction Operations.
Manage operational challenges, ensure effective planning and execution, and reduce waste while achieving organizational milestones.
Conduct coaching and feedback sessions, handle escalations, participate in quality improvement, and manage special projects.
7-10 years of overall work experience with 4+ years in Transaction Operations within Defined Contribution domain.
Degree from a recognized university.
Proficiency in Excel and basic knowledge of MS Access.
Willingness and flexibility to work US shift hours.
Experienced in managing operational teams with responsibility for performance and workforce development.
Skilled in problem solving, decision making, and effective communication across all levels.
Capable of handling change management, conflict resolution, and leading process improvement initiatives in a transactional operations environment.