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Medium due to metro location and common mid-level AR role despite healthcare-specialized skills.
High because role requires domain-specific RCM and medical billing knowledge that is not easily transferable.
High strictness driven by explicit 7+ years RCM requirement and mandatory medical billing expertise.
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Manage a team of 45 to 60 FTEs overseeing Accounts Receivable operations, ensuring productivity, quality, and SLA targets are consistently met.
Drive AR performance through denial management, workflow optimization, KPI reporting, and escalate issues with executive presence.
Lead both day and night teams, manage internal/external client calls, and implement process improvements to enhance operational stability and team engagement.
Bachelor’s degree mandatory.
7+ years’ experience in Revenue Cycle Management (RCM), specifically in Accounts Receivable/Medical Billing.
Knowledge of Denial Management including Medicare, Medicaid, ICD, and CPT codes.
Good communication (oral and written) and analytical skills required for AR calling.
Experienced in managing large teams and multiple shifts in a high-volume AR/RCM environment.
Skilled in denial management and operational process optimization with ability to lead governance forums and client escalations.
Capable of preparing detailed KPI and project reports and driving strategic alignment across cross-functional stakeholders.